Store Policy - LoveTis'True Calligraphy & Designs

STORE POLICY


PAYMENT

Payment is due immediately. No orders will be processed until payment has been processed and verified as a valid transaction.

ORDER • PROCESS 

How long will it take after I place my order?

After payment has been submitted, the process time varies. Please read FAQs. Please review individual listings for processing times per product or listings.

NO REFUNDS will be granted after 24 hours of payment. This does not apply to personalized or custom orders. 

Rush fee for processing orders sooner than our current processing times. Does not include expedited shipping. Does not include weekends or holidays. 

RETURNS • REFUNDS

Please READ store policy regarding this information on delivery. Any defects detected on mugs or apparel, please contact me. 

If your order is customized or personalized NO EXCHANGES or REFUNDSMugs, drinkware, apparel or personalization no exchanges or refunds once production has begun.

SHIPPING + DELIVERY

All orders are shipped accordingly to your paid invoice. Once items have been shipped we are not responsible for lost, damaged, or stolen packages.